Cisco Systems' products and services focus upon three market segments--enterprise and service provider, small business and the home.
Cisco has grown increasingly popular in the Asia-Pacific region over the last three decades[when?] and is the dominant vendor in the American market with leadership across all market segments. It uses its Australian office as one of the main headquarters for the Asia-Pacific region, offering a diverse product portfolio for long-term stability, and integration in a sustainable competitive advantage.
"Corporate market" refers to enterprise networking and service providers.
Products in this category are Cisco's range of routers, switches, wireless systems, security systems, WAN acceleration hardware, energy and building management systems and media aware network equipment.
IP video and phones, TelePresence, HealthPresence, unified communications, call center systems, enterprise social networks and Mobile applications
Datacenter and Virtualization
unified computing, unified fabric, data centre switching, storage networking and cloud computing services.
IP NGN (Next Generation Networks)
High-end routing and switching for fixed and mobile service provider networks, broadcast video contribution/distribution, entitlement and content delivery systems.
Cisco TelePresence hardware codecs
Cisco small business SG300-28 28-port Gigabit Ethernet rackmount switch and its internals
Small businesses include home businesses and (usually technology-based) startups.
Routers and switches
The machines that route and redirect packets across a network, including those for networks of smart meters.
VOIP phones and gateway-systems, WebEx, video conferencing
Indoor Wi-Fi Access points, Wireless Controller
Network storage systems
Persistent people storage on networks, either in the traditional sense or in a cloud-like manner.
"Home user" refers to individuals or families who require networking services in the home.
Broadband refers to cable modems.
With the acquisition of Pure Digital Technologies, Cisco began to sell a line of video-recording devices called "Flip Video" that had been Pure Digital's only line of products. This line of products was not as popular as Cisco had thought it would have been, and on April 12, 2011, Cisco announced they were discontinuing all Flip camera production. Cisco's ?mi product line, video conferencing for the home, also proved to be a short-lived bid for the consumer multimedia market and sales were discontinued.
Cisco's first router, the Advanced Gateway Server (AGS) router (1986)
A Cisco ASM/2-32EM router deployed at CERN in 1987
Cisco Wireless LAN products--Access Points, PCI/PCMCIA/USB Wireless LAN Adaptors, Wireless LAN Controllers (WLC), Wireless LAN Solutions Engines (WLSE), Wireless Control System (WCS), Location Appliances, Long range antennas
Cisco Unified Operations Manager (CUOM)-- a NMS for voice. It features real-time monitoring of all system elements, and performs automatic discovery for the entire system and provides contextual diagnostics for troubleshooting.
Cisco IP Communicator is a VoIP softphone software application. It can register with a Cisco Unified Communications Manager or Cisco Unified Communications Manager Express using either SIP or Cisco's proprietary Skinny Client Control Protocol.
PostOffice protocol (not to be confused with POP3, SMTP, or other mail delivery protocols). It is a Cisco proprietary protocol that runs over UDP on port 45000. It provides a communications vehicle between the sensors and the Director platform.
Cisco became a major provider of Voice over IP to enterprises, and is now moving into the home user market through its acquisitions of Scientific Atlanta and Linksys. Scientific Atlanta provides VoIP equipment to cable service providers such as Time Warner, Cablevision, Rogers Communications, UPC and others; Linksys has partnered with companies such as Skype, Microsoft and Yahoo! to integrate consumer VoIP services with wireless and cordless phones.
Hosted Collaboration Solution (HCS)
Cisco partners can offer cloud-based services based on Cisco's virtualized Unified Computing System (UCS). A part of the Cisco Unified Services Delivery Solution that includes hosted versions of Cisco Unified Communications Manager (UCM), Cisco Unified Contact Center, Cisco Unified Mobility, Cisco Unified Presence, Cisco Unity Connection (unified messaging) and Cisco Webex Meeting Center.
Network Emergency Response
As part of its Tactical Operations initiative, Cisco maintains several Network Emergency Response Vehicles (NERV)s. The vehicles are maintained and deployed by Cisco employees during natural disasters and other public crises. The vehicles are self-contained and provide wired and wireless services including voice and radio interoperability, voice over IP, network-based video surveillance and secured high-definition video-conferencing for leaders and first responders in crisis areas with up to 3 Mbit/s of bandwidth (up and down) via a 1.8-meter satellite antenna.
The Tactical Operations team maintains and deploys smaller, more portable communication kits to emergencies outside of North America. In 2010, the team deployed to assist in earthquake recovery in Haiti and in Christchurch (New Zealand). In 2011, they deployed to flooding in Brazil, as well as in response to the 2011 earthquake and tsunami in Japan.
In 2011, Cisco received the Innovation Preparedness award from the American Red Cross Silicon Valley Chapter for its development and use of these vehicles in disasters.