Community Outreach
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Community Outreach
Outreach Program for Women

Outreach is the activity of providing services to any population that might not otherwise have access to those services.[1][2] A key component of outreach is that the group providing it is not stationary, but mobile; in other words, it involves meeting someone in need of an outreach service at the location where they are.[1][2][3] In addition to delivering services, outreach has an educational role, raising the awareness of existing services.[3] It includes identification of under-served populations and service referral.

Outreach is often meant to fill in the gap in the services provided by mainstream (often governmental) services, and is often carried out by non-profit, nongovernmental organizations.[1] This is a major element differentiating outreach from public relations.[4] Compared with staff providing traditional services, outreach staff may be less qualified but more highly motivated.[3]

Three different types of outreach have been identified: domiciliary (undertaken at individual homes), detached (undertaken in public environments and targeting individuals), and peripatetic (undertaken at public or private environments and targeting organizations rather than individuals).[5] Satellite outreach is where services are provided at a dedicated site.[3]

Outreach tools include leaflets, newsletters, advertising stalls and displays, and dedicated events. Outreach commonly takes place physically at local community institutions such as libraries, community centres and markets.[3] Compared with traditional service providers, outreach services are provided closer to where people live, are voluntary, and have fewer, if any, enforceable obligations.[3]

Outreach can target various populations, from sex workers[1] and drug users[5] to museum goers.[6]

See also

References

  1. ^ a b c d Kate Hardy; Sarah Kingston; Teela Sanders (16 December 2010). New Sociologies of Sex Work. Ashgate Publishing, Ltd. p. 77. ISBN 978-0-7546-7986-8. Retrieved 2012.
  2. ^ a b Legal Services Research Centre (30 March 2009). Reaching Further: Innovation, Access and Quality in Legal Services. The Stationery Office. pp. 73-74. ISBN 978-0-11-706724-0. Retrieved 2012.
  3. ^ a b c d e f "Maximising the Role of Outreach in Client Engagement", Dewson S, Davis S, Casebourne J. Research Report DWPRR 326, Department for Work and Pensions, 2006.
  4. ^ Baldur Eliasson; Pierce Riemer; Alexander Wokaun (1999). Greenhouse Gas Control Technologies: Proceedings of the 4th International Conference on Greenhouse Gas Control Technologies, 30 August-2 September 1998, Interlaken, Switzerland. Elsevier. p. 244. ISBN 978-0-08-043018-8. Retrieved 2012.
  5. ^ a b Tim Rhodes (1996). Outreach Work with Drug Users: Principles and Practice. Council of Europe. pp. 25-26. ISBN 978-92-871-3110-2. Retrieved 2012.
  6. ^ Bonnie Sachatello-Sawyer (1 October 2002). Adult Museum Programs: Designing Meaningful Experiences. Rowman Altamira. p. 53. ISBN 978-0-7591-0097-8. Retrieved 2012.

External links

Media related to Outreach at Wikimedia Commons


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