Croatia Airlines
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Croatia Airlines
Croatia Airlines
Croatia Airlines Logo.svg
IATA ICAO Callsign
Founded20 August 1989; 30 years ago (1989-08-20)
Focus cities
Frequent-flyer programMiles & More
AllianceStar Alliance
Fleet size12
Company sloganVi?e od udobnog leta. (More than a comfortable flight)
HeadquartersZagreb, Croatia
Key people[1]
Employees962 (31 Dec 2017)[2]

Croatia Airlines Ltd. is the state-owned flag carrier airline of Croatia. Its headquarters are in Buzin near Zagreb[1] and operates domestic and international services mainly to European destinations. Its main hub is Franjo Tu?man Airport with focus cities being Dubrovnik, Split, and Zadar.[3] Since November 2004, the airline has been a member of Star Alliance.


Early years

A former Croatia Airlines McDonnell Douglas MD-82 in June 1991

The airline was established on 20 August 1989, trading with the name Zagal (formally, Zagreb Airlines), and started operations using a single Cessna 402 aircraft on cargo services for UPS. After the first democratic elections held in Croatia, Zagal changed its name to Croatia Airlines[3] on 23 July 1990.

In 1991 Croatia Airlines signed an agreement with Adria Airways which allowed it to lease a McDonnell Douglas MD-82 to commence domestic jet services between Zagreb and Split. Due to the Croatian War of Independence and the closure of the airspace over Croatia, the airline was soon forced to suspend operations. As soon as flights restarted, Croatia Airlines acquired three Boeing 737s from Lufthansa and became a member of the International Air Transport Association (IATA). As the flag carrier of newly-independent Croatia, the airline launched its first international service on April 5, 1992, from Zagreb to Frankfurt.[4]

In 1993, two new ATR 42s and two more 737s joined the fleet and representative offices were opened in several European cities and the company bought the travel agency Obzor to organize travel packages for groups and individuals. By 1994, Croatia Airlines had welcomed its one millionth passenger. Later that year, Pope John Paul II flew the airline on a trip to Croatia.

In 1995, another ATR 42 was welcomed, as was the two millionth passenger. In 1996, Croatia Airlines became the first airline to fly to Sarajevo after the Bosnian War. In 1997 the airline's first Airbus A320 arrived and was named Rijeka. In 1998, another first plane of a new type arrived when the airline's first Airbus A319 joined the fleet. This airplane was named Zadar. In the same year, Croatia Airlines became a member of the Association of European Airlines (AEA). By 1999, two more Airbus jets had arrived and Croatia Airlines started selling the Boeing part of their fleet. The airline flew its five millionth passenger.

Development since 2000

Croatia Airlines Airbus A319-100 wearing the Star Alliance livery

In 2000 two more Airbus planes arrived and an automated ticketing system was inaugurated. In 2001 the airline received maintenance and technical performing certificates from the German aviation authority Luftfahrt-Bundesamt. On 18 November 2004, Croatia Airlines joined Star Alliance.

By March 2009, the airline retired its fleet of three ATR 42 short-haul aircraft, after operating the type since 1993, and replaced it with a fleet of six Bombardier Dash 8 Q400s, the first of which was delivered in May 2008.

Airbus and Croatia Airlines announced on 22 October 2008 the order of four additional 132-seat A319 aircraft, to be delivered from 2013.[5]

The airline carried its 20,000,000th passenger in July 2009,[6] and has carried well over 1 million passengers annually from 2000.[7]

Croatia Airlines and maintenance partner Lufthansa announced on 23 May 2011 the introduction of new slim-line Recaro economy seats to be retrofitted into certain A320 Family aircraft from Summer 2012, increasing seating capacity by two rows.[8][9]

Losses have been made for several years; in November 2012 the government announced that it would provide HRK 800m ($ 136m) for Croatia Airline to become cost-effective from 2013 on. The government is seeking to restructure the airline, which includes plans to cut its workforce by ten percent within two years and it is also looking for a strategic investor.[10]

Corporate affairs


Croatia Airlines head office in Buzin near Franjo Tu?man Airport, Zagreb

The largest shareholder of the airline is the Government Asset Management Agency for the Republic of Croatia, with 97.02% of the issued capital. Zagreb airport LLC holds 1.72%, The State Agency for Deposit Insurance and Bank Rehabilitation owns 0.76% of the airline and 0.50% is publicly held.[11]


In addition to its main operation, Croatia Airlines maintains several aviation related subsidiaries:[12]

  • Obzor putovanja
  • Pleso prijevoz
  • Amadeus Croatia
  • Croatia Airlines-Technical affairs is a maintenance organisation placed at Franjo Tu?man Airport. In 2001 the company received maintenance and technical performing certificates from the German aviation authority Luftfahrt-Bundesamt.[13] It is the line and base maintenance provider for Croatia Airlines but also provides a service of maintenance to Lufthansa, Thomas Cook Airlines, Sky Work Airlines and many others.[14]

Business trends

The key trends for Croatia Airlines group over recent years are shown below (as at year ending 31 December):

2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018
Turnover (HRK m) 1,537 1,729 1,449 1,479 1,763 1,786 1,654 1,643 1,616 1,620 1,759
Net Profits/Losses after tax (HRK m) 1.0 −89.29 −198.5 −156.2 −113.1 −487.8 1.4 7.1 14.6 7.7 26.4
Number of employees (at year end) 1,052 1,113 1,131 1,117 1,101 1,086 1,041 908 898 967 962
Number of passengers (m)[15] 1.715 1.869 1.752 1.641 1.879 1.952 1.797 1.825 1.850 1.940 2.125 2.169
Passenger load factor (%) 64.9 65.2 61.4 62.0 67.0 69.1 68.8 69.2 69.7 70.7 75.2
Number of aircraft (at year end) 10 10 12 13 13 13 12 12 12 12 12
Notes/sources [16] [16] [17] [18][19] [18] [18] [20] [18][21] [22] [22] [22] [23]


Codeshare agreements

Croatia Airlines has codeshare agreements with the following airlines:[24]


Croatia Airlines Bombardier Dash 8 Q400
Croatia Airlines Airbus A319-100
Croatia Airlines Airbus A320-200

Current fleet

The Croatia Airlines fleet consists of the following aircraft (as of June 2019):[25]

Former Fleet


  1. ^ a b "Basic information". Croatia Airlines. Retrieved 2013.
  2. ^ "Godi?nji izvje?taji o poslovanju Croatia Airlines d.d. i Grupe Croatia Airlines za 2015. godinu" (PDF) (in Croatian). April 2016. Retrieved 2017.
  3. ^ a b Flight International 3 April 2007
  4. ^ Croatia Airlines turns 25 at EX-YU Aviation News, 12-8-2014, retrieved 1-12-2015
  5. ^ Croatia Airlines to acquire four additional A320 family aircraft Archived 2008-10-27 at the Wayback Machine 22 October 2008
  6. ^ "Croatia Airlines: 20-milijunti putnik". Slobodna Dalmacija (in Croatian). 24 July 2009. Retrieved 2017.
  7. ^ "20 million for Croatia Airlines". Blogspot. Exyuaviation. July 28, 2009.
  8. ^ "Croatia Airlines to Introduce Lufthasa's Recaro seats". 23 May 2011. Archived from the original on 2015-04-02.
  9. ^ "Croatia Airlines presents new economy class cabin". 20 March 2012. Archived from the original on 2015-04-02.
  10. ^ "Croatia Pushing Ahead With Croatia Airlines Restructuring". Retrieved 2013.
  11. ^
  12. ^ "Croatia Airlines - Tvrtke u vlasni?tvu". Retrieved 2015.
  13. ^ "Croatia Airlines - Usluge odr?avanja zrakoplova". Retrieved 2015.
  14. ^ "Mo?emo se rije?iti Dasheva i kupiti druge avione, a onda slijedi..." Retrieved 2015.
  15. ^ "Croatia Airlines - Povijest". Retrieved 2015.
  16. ^ a b "Annual Report 2008" (PDF). Retrieved 2013.
  17. ^ "Annual Report 2009" (PDF). Retrieved 2013.
  18. ^ a b c d "Annual Reports". Retrieved 2013.
  19. ^ "Annual Report 2010" (PDF). Retrieved 2013.
  20. ^ "Annual Report 2013". Retrieved 2014.
  21. ^ "Croatia Airlines - Izvjea o poslovanju". Retrieved 2015.
  22. ^ a b c "Croatia Airlines - Izvjea o poslovanju". Retrieved 2016.
  23. ^ "Croatia Airlines flew a record number of passengers in 2018". Retrieved 2019.
  24. ^ "Profile on Croatia Airlines". CAPA. Centre for Aviation. Archived from the original on 2016-11-01. Retrieved .
  25. ^ "Global Airline Guide (Part One)". Airliner World (October 2018): 13.
  26. ^ "Croatia Airlines agreed to purchase four advanced-technology Airbus 320 neo aircraft". Retrieved 2017.
  27. ^ Airfleets. "ATR 42/72 in Croatia Airlines history". Retrieved 2010.
  28. ^ Airfleets. "Boeing 737 in Croatia Airlines history". Retrieved 2010.
  29. ^ Airfleets. "BAe 146 / Avro RJ in Croatia Airlines history". Retrieved 2010.
  30. ^ Airfleets. "Fokker 70/100 in Croatia Airlines history". Retrieved 2010.
  31. ^ Airfleets. "McDonnell Douglas MD-80/90 in Croatia Airlines history". Retrieved 2010.

External links

Media related to Croatia Airlines at Wikimedia Commons

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