David Meerman Scott
David Meerman Scott photographed in Boston, Massachusetts on August 11, 2014 by Bruce Rogovin
|Residence||Boston, Massachusetts, U.S.|
|Alma mater||Kenyon College|
|Occupation||Marketing strategist, Speaker, Author|
|Yukari Watanabe Scott|
David Meerman Scott is an American online marketing strategist and author of several books on marketing, including The New Rules of Marketing and PR.
Scott graduated from Kenyon College in 1983 with a BA in economics. After early jobs as a clerk on several Wall Street bond trading desks, he worked in the online news and information business from 1985 to 2002, holding executive positions in an electronic information division of Knight-Ridder, from 1989 to 1995.
Scott moved to the Boston area in 1995 and joined Desktop Data, which became NewsEdge Corporation, ultimately holding the position of vice president of marketing until the business was sold to Thomson Corporation in 2002.
At NewsEdge he and his team found that do-it-yourself programs based on creating useful content and publishing it on-line at virtually no cost consistently generated more interest from qualified buyers than expensive profession public relations programs, especially if the content was "ungated" (freely available without even requiring the reader supply personal information like an email address). Thomson Corporation terminated his employment after acquiring NewsEdge, so he started his own business as a marketing strategist.
Scott's ideology "the new rules of marketing & PR" is that marketing and public relations is vastly different on the Web than in mainstream media. He says that the "old rules" of mainstream media (which he asserts do not work on the Web) are about "controlling a message" and the only ways to get the message into the public domain using mainstream media is to buy expensive advertising or beg the media to write about you. He says that the rules of marketing and PR on the Web are completely different. Instead of buying or begging your way in, Scott says anybody can earn attention by "publishing their way in" using the tools of social media such as, blogs, podcasts, online news releases, online video, viral marketing, and online media. He believes that, with few exceptions, marketers gain the best return on their investment in content creation when they choose "ungated" publication.
Writing for Forbes, Nick Morgan notes that "David is one of those select few people who saw and understood the social media phenomenon as it began..."
Scott is the author of several books, as detailed below.
Scott initially released the book as a free, ungated e-book. It was subsequently published as a traditional printed book.
Scott summarizes the book's content marketing theme as "You are what you publish online." The content should be about what audience cares about, not directly about the product itself. "Nobody cares about your product but you," Scott says.
Writing for The New York Times Magazine, Virginia Heffernan recommended the book "For practical P.R. in the age of Twitter,..." In an interview on Marketing Update, Scott stated that besides the fast pace of change in marketing, another motivation for the new edition was that the book had been incorporated into the curriculum of many universities. As a result, he plans to publish a new edition in summer every other year. The second edition won praise in The New York Times and Computerworld reviews. The first edition was featured in the BusinessWeek Best Seller List. John P. David describes the book as being the preeminent text on public relations.
Scott believes that the ideas in the book apply not only in commerce but also political campaigning, referencing in particular the 2016 US Presidential campaign of Donald Trump. They can even be used to humanize otherwise faceless government organizations like the CIA.
Writing about Newsjacking;How to inject your ideas into a breaking news story and generate tons of media coverage for Forbes Magazine, Nick Morgan notes that Scott and his publisher, Wiley, "point the way forward" by publishing this book only in electronic formats. He describes [newsjacking] as the art and science of injecting your ideas into a breaking news. Kristi Hedges, also writing for Forbes, observes that Scott 'answers [the question] "Should I be on Twitter?" once and for all', citing its instantaneous nature and widespread use by journalists. Writing for Fast Company, Wendy Marx cautions those who might be tempted to take the idea too far, "Don't ... spam reporters ... That will only backfire". Tracey Boudine criticizes the term because it is a mashup of news and hijack and thus "implies you're doing something you're not supposed to" and goes on to say there is no need for a buzzword and that PR professions should use the criterion "Does this elevate?" 
The word was added to the Oxford English Dictionary in 2017 ("the practice of taking advantage of current events or news stories in such a way as to promote or advertise one's product or brand") and appeared as one of the eight neologisms on their Word of the Year shortlist. They credit Scott for this contemporary usage.
Real-Time Marketing and PR:How to Instantly Engage Your Market, Connect With Your Customers, and Create Products that Grow Your Business Now draws on Scott's earlier career as an up-to-the-second Wall Street trader, this book highlights how the timely creation of heart felt content can be more important than polished pieces with their long lead times. Examples include the Dave Carroll United Breaks Guitars phenomenon. Writing in BtoB Magazine, Christopher Hosford quotes Scott as saying, "The idea of real-time communication ... is the most interesting thing going on in b2b marketing right now".
Marketing Lessons from the Grateful Dead: What Every Business Can Learn from the Most Iconic Band in History was coauthored with Brian Halligan, CEO of HubSpot. Scott Kirsner, reviewing the book in the Boston Globe, mentions that the authors say they were inspired in part by an article in the Atlantic by Joshua Green. Rather than record sales, the band generated the majority of its revenues from live performances and associated merchandise sales. While most bands tried to prevent bootleg recordings, The Grateful Dead actually encouraged fans to record their concerts and share them with their network, building a passionate community of fans called 'Deadheads.'
Reviewing Marketing the Moon:The Selling of the Apollo Lunar Program for The Boston Globe, Carolyn Y. Johnson writes that the book documents NASA's success in placing the Apollo mission at front-of-mind of ordinary people and The Wall Street Journal found the "decadelong surge of public interest in all things lunar" remarkable. Reviewing the book for The New Yorker magazine, Joshua Rothman contrasts the usual "derring-do" presentation of the Apollo program by observing: "Scott and Jurek see it as ... an attempt to convince America, and the world, of its own competence, intelligence, and courage." In an essay based on the coverage of astronaut celebrity in their book, Scott and Jurek link it to that of aviation predecessors such as Charles Lindbergh. A particularly important facet of the Apollo mission was live television broadcast of the landing. Scott calls this "one of the best decisions ever made." Besides NASA's own PR tem, many of the Apollo subcontractors invested in innovative press kits. The authors critique NASA for assuming that initial levels of public interest would remain high, and not developing a long-term strategy to maintain public engagement and support. The book's foreword is by Captain Eugene Cernan, the twelfth and (so far) last man to walk on the moon.
Dan Schawbel interviewed the author about The New Rules of Sales and Service: How to Use Agile Selling, Real-Time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business for Forbes magazine and notes that instant communications wasn't instant, ease of researching products online, and ease of voicing a complaint about poor service have led to these new rules. Scott published a free summary of the main points of the book on SlideShare.
In May 2019, Scott announced a new book co-authored with his daughter, Reiko Scott, entitled Fanocracy: Turning Fans into Customers and Customers into Fans that explores how and why some brands attract not just customers but fans who promote the product better than the company ever can.
In addition Scott has published:
Scott is married to Yukari Watanabe Scott. They have one daughter, Reiko Scott, with whom Scott co-authored Fanocracy: Turning Fans into Customers and Customers into Fans.
...experts like David Meerman Scott have been arguing for some time that most content should be freely available
His secret was to release his first e-book ... for free... enviable position of being able to approach traditional publishing houses.
You are what you publish online.
...content usually can't be about the product or service itself [but] ... about what the audience cares about...
As I mentioned, I think his book is the preeminent authority on PR out there. But he's also a pioneer of "newsjacking."
Think the presidential election is just about politics? In reality it's America's most-watched and most compelling marketing and sales campaign. "It's a massive case study...
...especially in a major forum like a presidential debate...
Anything that can humanize an organization ... is a good thing...
...describes [newsjacking] as the art and science of injecting your ideas into a breaking news.
'the process by which you inject your ideas or angles into breaking news, in real-time, in order to generate media coverage for yourself or your business.'
The best filter to use in any situation should be: Does this elevate? I don't have any suggestions for creating a new buzzword or mashup to describe this media relations strategy.
as first popularized by marketing and sales strategist David Meerman Scott's 2011 book, Newsjacking
"It's still a very vibrant, ongoing entity that makes a lot of money off merchandise," says David Meerman Scott, a marketing strategist and author of Marketing Lessons from the Grateful Dead.
For decades, they allowed fans to record their concerts, unlike virtually all their contemporaries.
These tracking wheels represent two companies' efforts to provide technical context, while distinguishing themselves from the piles of press releases on journalists' desks.
All of this used to be true because communications wasn't instant. There was no way to easily research products or companies or to complain about poor service.