This article needs to be updated.February 2017)(
|Operating system||Microsoft Windows|
|Type||Enterprise resource planning and customer relationship management|
Microsoft Dynamics is a line of enterprise resource planning (ERP) and customer relationship management (CRM) software applications. Microsoft markets Dynamics applications through a network of reselling partners who provide specialized services. Microsoft Dynamics forms part of "Microsoft Business Solutions". Dynamics can be used with other Microsoft programs and services, such as SharePoint, Yammer, Office 365, Azure and Outlook. The Microsoft Dynamics focus-industries are retail, services, manufacturing, financial services, and the public sector. Microsoft Dynamics offers services for small, medium, and large businesses.
Microsoft Dynamics ERP comprises a group of enterprise resource planning products aimed at different market segments, ranging from Dynamics GP for SMBs to Dynamics AX geared toward medium to large organizations with multi-language, currency, and legal entity capability. Microsoft Dynamics ERP includes the following primary products:
New Dynamics Suite
Microsoft Dynamics includes a set of related products:
Microsoft also sells, Sure Step as an implementation methodology for Microsoft Dynamics for its re-sellers to utilize.
In July 2018, at the Microsoft Business Applications Summit, Microsoft announced a new Dynamics 365 AI for Sales application.