Norfolk Fire and Rescue Service
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Norfolk Fire and Rescue Service
Norfolk Fire and Rescue Service
NFRS Logo123.png
Aestimemur agendo
Operational area
AddressOperations and Communications Centre, Jubilee House, Falconers Chase, Wymondham, Norfolk, NR18 0WW
Agency overview
Annual calls7,285 incidents[1]
Annual budget£27.7 million[1]
Chief Fire OfficerStuart Ruff
Facilities and equipment
Website Edit this at Wikidata
One of Norfolk's Heavy Rescue Units

Norfolk Fire and Rescue Service (NFRS) is the statutory fire and rescue service for the county of Norfolk in the east of England. The county consists of around 870,100 people and 2,074 square miles (5,370 km2).[2]


The headquarters of Norfolk Fire and Rescue Service is Jubilee House, Falconers Chase, Wymondham, Norfolk. The former headquarters, Whitegates, was commandeered for use by the National Fire Service during the Second World War and was eventually purchased by Norfolk County Council in 1950. The building was built as a family home in the late eighteenth century and has had various owners over the years. New building at the rear of the original house in recent times has replaced the coach house and stables of earlier times.


In 2014-15, NFRS attended 7,285 incidents where 749 people were rescued and 63 fatalities. Mainly consisting of 2,143 fires, 2,809 special services (RTCs and other) and 2,333 false alarms which required no further action. The service have noticed a reduction in the number of fires they attend, however an increasing response to road traffic collisions (RTC) on Norfolk's roads.[1]


  • 30 Rescue Pumps: the standard firefighting vehicle mobilised to all emergency calls. These appliances are equipped with a high-pressure two-stage main pump also capable of making foam via an onboard foam inductor system, two high-pressure hose reels, a set of rescue ladders, a light portable fire pump, four / six breathing apparatus sets (depending on age), two spare breathing air cylinders and hydraulic rescue equipment, as well as other miscellaneous tools.[3]
  • Four Heavy Rescue Pumps: very similar to the rescue pump, however more emphasis on rescue operations and incidents.[3]
  • 24 Water Tenders: similar to the rescue pump, however less emphasis on rescue equipment but more water capacity.[3]
  • Three Aerial Ladder Platforms (ALP): extendible ladder platforms with rescue cages, stretchers and additional lighting, these vehicles provide high-level access and firefighting capability, with a vertical reach of almost 100 ft, almost 80 ft sideways, and up to 55 ft below ground level.[3]

Fire stations

Station Callsign Station Name Duty System Appliances
Acle Retained 1x RRP
N40 Attleborough Retained 1x RP
N20 Aylsham Retained 1x RP
N88 Carrow (Norwich) Wholetime 1x HRP, 1x TRU, 1x IrbT,
N66 Cromer Retained 1x RP, 1x TRV
N42 Dereham Retained 2x RP
N88 USAR Wholetime/Retained 1x SDU, 1x TRU, 1x IrbT, 1x OSU, 3x PM + Modules 1/2/3/4/5
N21 Diss Retained 2x RP, 1x TRV
Downham Market Retained 1x RP
N87 East Harling Retained 1x WrL
N44 Fakenham Retained 2x RP, 1x WrC, 1x TRV
Gorleston Wholetime/Retained 1x HRP, 1x WrL, O&WSU
N69 Great Yarmouth Wholetime/Retained 1x RP, 1x RRP, 1x ALP
Harleston Retained 1x WrL
Heacham Retained 1x RP
N73 Hethersett Retained 1x WrL, 1x WrC, 1x IRU
Hingham Retained 1x WrL
Holt Retained 1x RP
N46 Hunstanton Retained 1x RP
N47 King's Lynn North Wholetime (Split Crew)/Retained 1x RP, 1x RRP, 1x ALP, 1x EPU
N47 King's Lynn South Wholetime (Split Crew) 1x HRP, 1x TRU, 1x IrbT
Loddon Retained 1x RRP
N26 Long Stratton Retained 1x RP
Martham Retained 1x RRP
Massingham Retained 1x WrL
Methwold Retained 1x RRP
N72 Mundesley Retained 1x WrL
N87 North Earlham (Norwich) Wholetime/Retained 1x RP, 1x WrT, 1x ALP
N73 North Walsham Retained 1x WrL
Outwell Retained 1x WrL
Reepham Retained 1x WrL
Sandringham Retained 1x RP, 1x TRV
N74 Sheringham Retained 1x RRP
N29 Sprowston (Norwich) Wholetime 1x RP, 1x EPU, 1x FESS
N75 Staltham Retained 1x RP
N52 Swaffham Retained 1x RP
Terrington Retained 1x RP
N54 Thetford Day Crewed/Retained 1x HRP, 1x RRP, 1x TRU, 1x IrbT, 1x PM pods: 1x HVP, 1x HVHL
N57 Watton Retained 1x RP
Wells Retained 1x RRP
West Walton Retained 1x RP
Wroxham Retained 1x RRP
N31 Wymondham Retained 2x RP, 1x CCU, 1x TRV, 1x DRONE

Fire appliance glossary / callsigns

  • Rescue Pump (RP): P1 / P2
  • Water Ladder (WrL): P3 / P4
  • Heavy Rescue Pump (HRP): P7
  • Rural Response Pump (RRP): P8
  • Foam / Water Carrier (F/WrC): W9
  • Aerial Ladder Platform (ALP): A6
  • Command & Control Unit (CCU): C0
  • Environmental Protection Unit (EPU): H0
  • Fire & Emergency Support Service (FESS): FESS
  • Operational & Welfare Support Unit (O&WSU): S1
  • Technical Rescue Unit (TRU): S0
  • Inshore Rescue Boat (IrbT)
  • Prime Mover (PM): T9
  • Tactical Response Vehicle (TRV): L1


  • High Volume Pump (HVP)
  • High Volume Hose Layer (HVHL)

Incident Response Unit (IRU): H9

Urban Search & Rescue Unit (USAR):

Norfolk also hosts one of the UK's Urban Search and Rescue teams, these were originally set up as a response to the 9/11 tragedy in New York. The Norfolk team comprises 15 wholetime USAR technicians and 16 retained technicians along with a search dog. The team is based in Dereham in central Norfolk alongside the town's retained crew.

  • Search & Rescue Dog Unit (SDU): R9
  • Technical Rescue Unit (TRU): S0
  • Inshore Rescue Boat (IrbT) [4]
  • Operational Support Unit (OSU): S1
  • Prime Mover (PM): T6 / T7 / T8


  • Module 1 - Technical Search Equipment
  • Module 2 - Heavy Transport, Confined Space & Hot Cutting Equipment
  • Module 3 - Breaching & Breaking Equipment
  • Module 4 - Multi Purpose Vehicle
  • Module 5 - Shoring Operations

Notable incidents

Norwich Assembly Rooms fire 1995
Roy's of Wroxham fire (1995)
Norwich library fire (1994)
  • 1991 Thetford - Plastic recycling centre. A large fire which burned for four days[5]
  • 1994 Norwich - Norwich library destroyed by fire. The main fire station of Norwich was opposite the library but the crews were already out attending what turned out to be a malicious call. Due to the dramatic spread of the fire the building could not be saved[6]
  • 1995 Wroxham - a ten-hour blaze in a department store[7]
  • 2011 Great Yarmouth - four men killed in industrial accident; nine fire crews attended[8]
  • 2013 Norwich - eleven people injured in low speed train crash at Norwich railway station. The signal box was not alerted to the accident for 24 minutes[9][10]
  • 2014 Fakenham - 90 firefighters attended a fire in a department store[11]
  • 2016 Great Yarmouth - 20 plus appliances and 88 fire crews attend large fire on Regent road inside Regent Arcade and Super Bowl UK Regent. Building destroyed.[12]



See also


  1. ^ a b c "Norfolk Fire and Rescue Authority Integrated Risk Management Plan 2016/2020" (PDF). Retrieved .
  2. ^ "NFRS". Retrieved .
  3. ^ a b c d "20150413 Fleet List inc year of registration.xlsx". Retrieved .
  4. ^
  6. ^ "BBC ON THIS DAY | 1 | 1994: Library fire wipes out historic records". BBC News. 1976-08-01. Retrieved .
  7. ^ "Wroxham". Retrieved .
  8. ^ "Prayers for men killed in Norfolk industrial accident - BBC News". Retrieved .
  9. ^ Adam Gretton. "Key findings in report into train crash in Norwich which put 11 people in hospital - Norfolk News | Eastern Daily Press". Retrieved .
  10. ^ [1] Archived 2014-05-23 at the Wayback Machine
  11. ^ "Large fire at Fakenham factory shop destroys buildings - BBC News". 2014-05-25. Retrieved .
  12. ^ "Great Yarmouth fire: Blaze a 'tragedy' for the town - BBC News". 2016-08-05. Retrieved .

External links

  This article uses material from the Wikipedia page available here. It is released under the Creative Commons Attribution-Share-Alike License 3.0.



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