|Founded||June 16, 1977|
Santa Clara, California, U.S.
|Revenue||US$39.07 billion (2020)|
|US$13.89 billion (2020)|
|US$10.14 billion (2020)|
|US$115.44 billion (2020)|
|US$12.72 billion (2020)|
|Owner||Larry Ellison (36%)  |
Number of employees
|Subsidiaries||List of Oracle subsidiaries|
Oracle is an American multinational computer technology corporation headquartered in Austin, Texas. The company was formerly headquartered in Redwood Shores, California until December 2020 when it moved its headquarters to Texas. The company sells database software and technology, cloud engineered systems, and enterprise software products--particularly its own brands of database management systems. In 2020, Oracle was the second-largest software company in the world by revenue and market capitalization. The company also develops and builds tools for database development and systems of middle-tier software, Enterprise Resource Planning (ERP) software, Human Capital Management (HCM) software, Customer Relationship Management (CRM) software (AKA customer experience), Enterprise Performance Management (EPM) software, and Supply Chain Management (SCM) software.
Larry Ellison co-founded Oracle Corporation in 1977 with Bob Miner and Ed Oates under the name Software Development Laboratories (SDL). Ellison took inspiration from the 1970 paper written by Edgar F. Codd on relational database management systems (RDBMS) named "A Relational Model of Data for Large Shared Data Banks." He heard about the IBM System R database from an article in the IBM Research Journal provided by Oates. Ellison wanted to make Oracle's product compatible with System R, but failed to do so as IBM kept the error codes for their DBMS a secret. SDL changed its name to Relational Software, Inc (RSI) in 1979, then again to Oracle Systems Corporation in 1983, to align itself more closely with its flagship product Oracle Database. At this stage Bob Miner served as the company's senior programmer. On March 12, 1986, the company had its initial public offering.
In 1995, Oracle Systems Corporation changed its name to Oracle Corporation, officially named Oracle, but is sometimes referred to as Oracle Corporation, the name of the holding company. Part of Oracle Corporation's early success arose from using the C programming language to implement its products. This eased porting to different operating systems most of which support C.
In 2005, Oracle acquired PeopleSoft an ERP company and in 2006, Siebel a CRM company. In 2008 Oracle acquired BEA Systems an enterprise infrastructure software company and in 2010, Sun Microsystems an Information Technology company.
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Oracle ranked No. 82 in the 2018 Fortune 500 list of the largest United States corporations by total revenue. According to Bloomberg, Oracle's CEO-to-employee pay ratio is 1,205:1. The CEO's compensation in 2017 was $108,295,023. Oracle is one of the approved employers of ACCA and the median employee compensation rate was $89,887.
Oracle designs, manufactures, and sells both software and hardware products, as well as offering services that complement them (such as financing, training, consulting, and hosting services). Many of the products have been added to Oracle's portfolio through acquisitions.
Oracle's E-delivery service (Oracle Software Delivery Cloud) provides generic downloadable Oracle software and documentation.
Oracle Corporation has acquired and developed the following additional database technologies:
Oracle Fusion Middleware is a family of middleware software products, including (for instance) application server, system integration, business process management (BPM), user interaction, content management, identity management and business intelligence (BI) products.
Oracle Secure Enterprise Search (SES), Oracle's enterprise-search offering, gives users the ability to search for content across multiple locations, including websites, XML files, file servers, content management systems, enterprise resource planning systems, customer relationship management systems, business intelligence systems, and databases.
Released in 2008, the Oracle Beehive collaboration software provides team workspaces (including wikis, team calendaring and file sharing), email, calendar, instant messaging, and conferencing on a single platform. Customers can use Beehive as licensed software or as software as a service ("SaaS").
Oracle sells a SaaS suite of Oracle Fusion Applications business applications. The Oracle Retail Suite covers the retail-industry vertical, providing merchandise management, price management, invoice matching, allocations, store operations management, warehouse management, demand forecasting, merchandise financial planning, assortment planning, and category management..
Following a number of acquisitions beginning in 2003, especially in the area of applications, Oracle Corporation as of 2008maintains a number of product lines:
Development of applications commonly takes place in Java (using Oracle JDeveloper) or through PL/SQL (using, for example, Oracle Forms and Oracle Reports/BIPublisher). Oracle Corporation has started a drive toward "wizard"-driven environments with a view to enabling non-programmers to produce simple data-driven applications.
Oracle Corporation works with "Oracle Certified Partners" to enhance its overall product marketing. The variety of applications from third-party vendors includes database applications for archiving, splitting and control, ERP and CRM systems, as well as more niche and focused products providing a range of commercial functions in areas like human resources, financial control and governance, risk management, and compliance (GRC). Vendors include Hewlett-Packard, Creoal Consulting, UC4 Software, Motus, and Knoa Software.
Oracle Enterprise Manager (OEM) provides web-based monitoring and management tools for Oracle products (and for some third-party software), including database management, middleware management, application management, hardware and virtualization management and cloud management.
Oracle Corporation's tools for developing applications include (among others):
Many external and third-party tools make the Oracle database administrator's tasks easier.
Oracle Cloud is a cloud computing service offered by Oracle Corporation providing servers, storage, network, applications and services through a global network of Oracle Corporation managed data centers. The company allows these services to be provisioned on demand over the Internet.
Oracle Cloud provides Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Software as a Service (SaaS) and Data as a Service (DaaS). These services are used to build, deploy, integrate and extend applications in the cloud. This platform supports open standards (SQL, HTML5, REST, etc.) open-source solutions (Kubernetes, Hadoop, Kafka, etc.) and a variety of programming languages, databases, tools and frameworks including Oracle-specific, free and third-party software and systems.
On July 28, 2016, Oracle bought NetSuite, the first cloud company, for $9.3 billion. On May 16, 2018, Oracle announced that it had acquired DataScience.com, a privately held cloud workspace platform for data science projects and workloads.
In 1990, Oracle laid off 10% (about 400 people) of its work force because of accounting errors. This crisis came about because of Oracle's "up-front" marketing strategy, in which sales people urged potential customers to buy the largest possible amount of software all at once. The sales people then booked the value of future license sales in the current quarter, thereby increasing their bonuses. This became a problem when the future sales subsequently failed to materialize. Oracle eventually had to restate its earnings twice, and also settled (out of court) class-action lawsuits arising from its having overstated its earnings. Ellison stated in 1992 that Oracle had made "an incredible business mistake".
In 1994, Informix overtook Sybase and became Oracle's most important rival. The intense war between Informix CEO Phil White and Ellison made front-page news in Silicon Valley for three years. Informix claimed that Oracle had hired away Informix engineers to disclose important trade secrets about an upcoming product. Informix finally dropped its lawsuit against Oracle in 1997. In November 2005, a book detailing the war between Oracle and Informix was published, titled The Real Story of Informix Software and Phil White. It gave a detailed chronology of the battle of Informix against Oracle, and how Informix Software's CEO Phil White landed in jail because of his obsession with overtaking Ellison.
Once it had overcome Informix and Sybase, Oracle Corporation enjoyed years of dominance in the database market until use of Microsoft SQL Server became widespread in the late 1990s and IBM acquired Informix Software in 2001 (to complement its DB2 database). Today Oracle competes for new database licenses on UNIX, GNU, and Windows operating systems primarily against IBM's DB2 and Microsoft SQL Server. IBM's DB2 still dominates the mainframe database market.
In 2004, Oracle's sales grew at a rate of 14.5% to $6.2 billion, giving it 41.3% and the top share of the relational-database market (InformationWeek - March 2005), with market share estimated at up to 44.6% in 2005 by some sources. Oracle Corporation's main competitors in the database arena remain IBM DB2 and Microsoft SQL Server, and to a lesser extent Sybase and Teradata, with free databases such as PostgreSQL and MySQL also having a significant share of the market. EnterpriseDB, based on PostgreSQL, has recently made inroads by proclaiming that its product delivers Oracle compatibility features[clarification needed] at a much lower price-point.
In the market for business intelligence software, many other software companies--small and large--have successfully competed in quality with Oracle and SAP products. Business intelligence vendors can be categorized into the "big four" consolidated BI firms such as Oracle, who has entered BI market through a recent trend of acquisitions (including Hyperion Solutions), and the independent "pure play" vendors such as MicroStrategy, Actuate, and SAS.
Oracle Financials was ranked in the Top 20 Most Popular Accounting Software Infographic by Capterra in 2014, beating out SAP and a number of their other competitors.
From 1988, Oracle Corporation and the German company SAP AG had a decade-long history of cooperation, beginning with the integration of SAP's R/3 enterprise application suite with Oracle's relational database products. Despite the SAP partnership with Microsoft, and the increasing integration of SAP applications with Microsoft products (such as Microsoft SQL Server, a competitor to Oracle Database), Oracle and SAP continue their cooperation. According to Oracle Corporation, the majority of SAP's customers use Oracle databases.
In 2004, Oracle began to increase its interest in the enterprise-applications market (in 1989, Oracle had already released Oracle Financials). A series of acquisitions by Oracle Corporation began, most notably with those of PeopleSoft, Siebel Systems and Hyperion.
SAP recognized that Oracle had started to become a competitor in a markets where SAP had the leadership, and saw an opportunity to lure in customers from those companies that Oracle Corporation had acquired. SAP would offer those customers special discounts on the licenses for its enterprise applications.
Oracle Corporation would resort to a similar strategy, by advising SAP customers to get "OFF SAP" (a play on the words of the acronym for its middleware platform "Oracle Fusion for SAP"), and also by providing special discounts on licenses and services to SAP customers who chose Oracle Corporation products.
CurrentlyTomorrowNow) compete in the third-party enterprise software maintenance and support market. On March 22, 2007, Oracle filed a lawsuit against SAP. In Oracle Corporation v. SAP AG Oracle alleged that TomorrowNow, which provides discount support for legacy Oracle product lines, used the accounts of former Oracle customers to systematically download patches and support documents from Oracle's website and to appropriate them for SAP's use. Some analysts have suggested the suit could form part of a strategy by Oracle Corporation to decrease competition with SAP in the market for third-party enterprise software maintenance and support.Oracle and SAP (the latter through its recently acquired subsidiary
On July 3, 2007, SAP admitted that TomorrowNow employees had made "inappropriate downloads" from the Oracle support website. However, it claims that SAP personnel and SAP customers had no access to Oracle intellectual property via TomorrowNow. SAP's CEO Henning Kagermann stated that "Even a single inappropriate download is unacceptable from my perspective. We regret very much that this occurred." Additionally, SAP announced that it had "instituted changes" in TomorrowNow's operational oversight.
On November 23, 2010, a U.S. district court jury in Oakland, California found that SAP AG must pay Oracle Corp $1.3 billion for copyright infringement, awarding damages that could be the largest-ever for copyright infringement. While admitting liability, SAP estimated the damages at no more than $40 million, while Oracle claimed that they are at least $1.65 billion. The awarded amount is one of the 10 or 20 largest jury verdicts in U.S. legal history. SAP said they were disappointed by the verdict and might appeal. On September 1, 2011, a federal judge overturned the judgment and offered a reduced amount or a new trial, calling Oracle's original award "grossly" excessive. Oracle chose a new trial.
On August 3, 2012, SAP and Oracle agreed on a judgment for $306 million in damages, pending approval from the U.S. district court judge, "to save time and expense of [a] new trial". After the accord has been approved, Oracle can ask a federal appeals court to reinstate the earlier jury verdict. In addition to the damages payment, SAP has already paid Oracle $120 million for its legal fees.
Oracle Corporation produces and distributes the "Oracle ClearView" series of videos as part of its marketing mix.
In 2000, Oracle attracted attention from the computer industry and the press after hiring private investigators to dig through the trash of organizations involved in an antitrust trial involving Microsoft. The Chairman of Oracle Corporation, Larry Ellison, staunchly defended his company's hiring of an East Coast detective agency to investigate groups that supported rival Microsoft Corporation during its antitrust trial, calling the snooping a "public service". The investigation reportedly included a $1,200 offer to janitors at the Association for Competitive Technology to look through Microsoft's trash. When asked how he would feel if others were looking into Oracle's business activities, Ellison said: "We will ship our garbage to Redmond, and they can go through it. We believe in full disclosure."
In 2002, Oracle Corporation marketed many of its products using the slogan "Can't break it, can't break in", or "Unbreakable". This signified a demand on information security. Oracle Corporation also stressed the reliability of networked databases and network access to databases as major selling points.
However, two weeks after its introduction, David Litchfield, Alexander Kornbrust, Cesar Cerrudo and others demonstrated a whole suite of successful attacks against Oracle products. Oracle Corporation's chief security officer Mary Ann Davidson said that, rather than representing a literal claim of Oracle's products' impregnability, she saw the campaign in the context of fourteen independent security evaluations that Oracle Corporation's database server had passed.
In 2004, then-United States Attorney General John Ashcroft sued Oracle Corporation to prevent it from acquiring a multibillion-dollar intelligence contract. After Ashcroft's resignation from government, he founded a lobbying firm, The Ashcroft Group, which Oracle hired in 2005. With the group's help, Oracle went on to acquire the contract.
Computer Sciences Corporation, as the prime contractor, reportedly spent a billion dollars developing the Expeditionary Combat Support System for the United States Air Force. It yielded no significant capability, because, according to an Air Force source, the prime contractor "was simply not up to the task of adapting" the Oracle software, on which the system was based, to meet the specialized performance criteria.
Oracle Corporation was awarded a contract by the State of Oregon's Oregon Health Authority (OHA) to develop Cover Oregon, the state's healthcare exchange website, as part of the U.S. Patient Protection and Affordable Care Act. When the site tried to go live on October 1, 2013, it failed, and registrations had to be taken using paper applications until the site could be fixed.
On April 25, 2014, the State of Oregon voted to discontinue Cover Oregon and instead use the federal exchange to enroll Oregon residents. The cost of switching to the federal portal was estimated at $5 million, whereas fixing Cover Oregon would have required another $78 million.
Oracle president Safra Catz responded to Cover Oregon and the OHA in a letter claiming that the site's problems were due to OHA mismanagement, specifically that a third-party systems integrator was not hired to manage the complex project.
In August 2014, Oracle Corporation sued Cover Oregon for breach of contract, and then later that month the state of Oregon sued Oracle Corporation, in a civil complaint for breach of contract, fraud, filing false claims and "racketeering". In September 2016, the two sides reached a settlement valued at over $100 million to the state, and a six-year agreement for Oracle to continue modernizing state software and IT.
On January 27, 2010, Oracle announced it had completed its acquisition of Sun Microsystems--valued at more than $7 billion--a move that transformed Oracle from solely a software company to a manufacturer of both software and hardware. The acquisition was delayed for several months by the European Commission because of concerns about MySQL, but was unconditionally approved in the end. This acquisition was important to some for the free software users and also to some other companies, as some of them feared Oracle might end Sun's traditional support of free projects. Since the acquisition, Oracle has discontinued OpenSolaris and StarOffice, and sued Google over their newly acquired Java patents from Sun. In September 2011, U.S. State Department Embassy cables were leaked to WikiLeaks. One cable revealed that the U.S. pressured the E.U. to allow Oracle to acquire Sun.
On July 29, 2010, the United States Department of Justice filed suit against Oracle Corporation alleging fraud. The lawsuit argues that the government received deals inferior to those Oracle gave to its commercial clients. The DoJ added its heft to an already existing whistleblower lawsuit filed by Paul Frascella, who was once senior director of contract services at Oracle. It was settled in May 2012
Oracle, the plaintiff, bought the Java computer programing language when it acquired Sun Microsystems in January 2010. The Java software includes sets of pre-developed software code in order to accomplish common tasks consistently among programs and apps. The pre-developed code is organized into separate "packages" which each contain a set of "classes". Each class contains numerous methods, which instruct a program or app to do a certain task. Software developers "became accustomed to using Java's designations at the package, class, and method level".
Oracle and Google (the defendant) tried to negotiate an agreement for Oracle to license Java to Google, which would have allowed Google to use Java in developing programs for mobile devices using the Android operating system. However, the two companies never reached an agreement. After negotiations failed, Google created its own programming platform, which was based on Java, and contained a mix of 37 copied Java packages and new packages developed by Google.
In 2010, Oracle sued Google for copyright infringement for the use of the 37 Java packages. The case was handled in U.S. District Court for the Northern District of California and assigned to Judge William Alsup (who taught himself how to code computers). In the lawsuit, Oracle sought between $1.4 billion and $6.1 billion. In June 2011 the judge had to force Google through a judicial order to make public the details about Oracle's claim for damages.
By the end of the first jury trial (the legal dispute would eventually go on to another trial) the arguments made by Oracle's attorneys focused on a Java function called "rangeCheck".
"The argument centered on a function called rangeCheck. Of all the lines of code that Oracle had tested--15 million in total--these were the only ones that were 'literally' copied. Every keystroke, a perfect duplicate." - The Verge, 10/19/17
Although Google admitted to copying the packages, Judge Alsup found that none of the Java packages were covered under copyright protection, and therefore Google did not infringe.
After the case was over, Oracle appealed to the United States Court of Appeals for the Federal Circuit (750 F.3d 1339 (2014)). On May 9, 2014, the appeals court partially reversed Judge Alsup's decision, finding that Java APIs are copyrightable. API stands for "application programming interface" and are how different computer programs or apps communicate with each other. However, the appeals court also left open the possibility that Google might have a "fair use" defense.
The case was then returned to the U.S. District Court for another trial about Google's fair use defense. Oracle sought $9 billion in damages. In May 2016, the trial jury found that Google's use of Java's APIs was considered fair use.
In February 2017, Oracle filed another appeal to the U.S. Court of Appeals for the Federal Circuit. This time it was asking for a new trial because the District Court "repeatedly undermined Oracle's case", which Oracle argued led the jury to make the wrong decision. According to ZDNet, "For example, it [Oracle] says the court wrongly bought Google's claim that Android was limited to smartphones while Java was for PCs, whereas Oracle contends that Java and Android both compete as platforms for smart TVs, cars, and wearables."
On August 13, 2010, an internal Oracle memo leaked to the Internet cited plans for ending the OpenSolaris operating system project and community. With Oracle planning to develop Solaris only in a closed source fashion, OpenSolaris developers moved to the Illumos and OpenIndiana project, among others.
As Oracle completed their acquisition of Sun Microsystems in February 2010, they announced that OpenSSO would no longer be their strategic product. Shortly after, OpenSSO was forked to OpenAM. and will continue to be developed and supported by ForgeRock.
On September 6, 2010, Oracle announced that former Hewlett-Packard CEO Mark Hurd was to replace Charles Phillips, who resigned as Oracle co-president. In an official statement made by Larry Ellison, Phillips had previously expressed his desire to transition out of the company. Ellison had asked Phillips to stay on through the integration of Sun Microsystems Inc. In a separate statement regarding the transition, Ellison said "Mark did a brilliant job at HP and I expect he'll do even better at Oracle. There is no executive in the IT world with more relevant experience than Mark."
On September 7, 2010, HP announced a civil lawsuit against Mark Hurd "to protect HP's trade secrets", in response to Oracle hiring Hurd. On September 20, Oracle and HP published a joint press release announcing the resolution of the lawsuit on confidential terms and reaffirming commitment to long-term strategic partnership between the companies.
A number of OpenOffice.org developers formed The Document Foundation and received backing by Google, Novell, Red Hat, and Canonical, as well as some others, but were unable to get Oracle to donate the brand OpenOffice.org, causing a fork in the development of OpenOffice.org with the foundation now developing and promoting LibreOffice. Oracle expressed no interest in sponsoring the new project and asked the OpenOffice.org developers that started the project to resign from the company due to "conflicts of interest". On November 1, 2010, 33 of the OpenOffice.org developers gave their letters of resignation. On June 1, 2011, Oracle donated OpenOffice.org to the Apache Software Foundation.
On June 15, 2011, HP filed a lawsuit in California Superior Court in Santa Clara, claiming that Oracle had breached an agreement to support the Itanium microprocessor used in HP's high-end enterprise servers. Oracle called the lawsuit "an abuse of the judicial process" and said that had it known SAP's Léo Apotheker was about to be hired as HP's new CEO, any support for HP's Itanium servers would not have been implied.
On August 1, 2012, a California judge said in a tentative ruling that Oracle must continue porting its software at no cost until HP discontinues its sales of Itanium-based servers. HP was awarded $3 billion in damages against Oracle in 2016. HP argued Oracle's canceling support damaged HP's Itanium server brand. Oracle has announced it will appeal both the decision and damages.
On August 31, 2011, The Wall Street Journal reported that Oracle was being investigated by the Federal Bureau of Investigation for paying bribes to government officials in order to win business in Africa, in contravention of the Foreign Corrupt Practices Act (FCPA).
On April 20, 2012, the US General Services Administration banned Oracle from the most popular portal for bidding on GSA contracts for undisclosed reasons. Oracle has previously used this portal for around four hundred million dollars a year in revenue. Oracle previously settled a lawsuit filed under the False Claims Act, which accused the company of overbilling the US government between 1998 and 2006. The 2011 settlement forced Oracle to pay $199.5 million to the General Services Administration.
On September 13, 2020, Bloomberg News reported that Oracle won a bidding war with other U.S.-based companies to take over social media company TikTok's operations in the United States following the company's pressure to forcibly be shut down by the Trump Administration. Oracle was described as a "trusted tech partner" by TikTok, suggesting the deal may not be as structured as an outright sale. On September 19, 2020, the Trump Administration approved of the sale of TikTok's US operations to Oracle "[delaying] -- by one week -- restrictions that were originally to take effect" on September 20 as indicated by the United States Department of Commerce.
On February 10, 2021, The Wall Street Journal reported, citing a source familiar with the matter, the Biden Administration would be shelving the sale of TikTok indefinitely, as the administration began an extensive review of national security threats from Chinese technology companies as a whole.
Oracle Corporation has its overall headquarters located in Austin, Texas. Oracle has a large office complex located on the San Francisco Peninsula in the Redwood Shores area of Redwood City, adjacent to Belmont and near San Carlos Airport (IATA airport code: SQL). Oracle has plans to build its largest office hub, with 8500 jobs, in Nashville within the next few decades.
Oracle has a large office complex located on the former site of Marine World/Africa USA, which moved from Redwood Shores to Vallejo in 1986. Oracle Corporation originally leased two buildings on the site, moving its finance and administration departments from the corporation's former headquarters on Davis Drive, Belmont, California. Eventually, Oracle purchased the complex and constructed a further four main buildings.
The distinctive Oracle Parkway buildings, nicknamed the Emerald City, served as sets for the futuristic headquarters of the fictional company "NorthAm Robotics" in the Robin Williams film Bicentennial Man (1999). The campus represented the headquarters of Cyberdyne Systems in the movie Terminator Genisys (2015).
Oracle Corporation operates in multiple markets and has acquired several companies which formerly functioned autonomously. In some cases these provided the starting points for global business units (GBUs) targeting particular vertical markets. Oracle Corporation GBUs include:
On October 20, 2006, the Golden State Warriors and the Oracle Corporation announced a 10-year agreement in which the Oakland Arena would become known as the Oracle Arena. The agreement ended after the 2018-2019 NBA season when the Warriors relocated to the Chase Center in San Francisco.
Larry Ellison's sailing team competes as Oracle Team USA. The team has won the America's Cup twice, in 2010 (as BMW Oracle Racing) and in 2013, despite being penalized for cheating.
Oracle software and documentation can be downloaded from the Oracle Software Delivery Cloud website at: https://edelivery.oracle.com/ You need to have a valid license agreement with Oracle Corporation to download any software from the Oracle E-Delivery location.
Oracle also announced the Oracle NoSQL Database, a distributed, highly scalable, key-value database.
Oracle had a series of acquisitions for building its retail suite: Profit Logic for store operations, 360 Commerce for point of sale (POS), TempoSoft for workforce management functionality, Siebel for customer loyalty functions and Retek for overall retail solutions. Today, Oracle's Retail Suite has mainly following building blocks: * Merchandise Operations * Merchandise Planning and Optimisation [...] * Store Operations
Primavera is an Enterprise Project Management software package that enables many projects to be managed in one database.
The Oracle Exadata storage server version 1 is a solution developed by Oracle and HP in which part of the processing, normally performed by the database instance, is performed at the storage system level.
The tightly integrated hardware, software and storage bundle features Oracle Database11g Release 2 and Real Application Clusters software running on a 2-node, 24-processor core, Sun Fire server cluster hardware.
The Oracle cloud platform [...] is a portfolio of products that can be used to build applications to publish as services on both private and public clouds. The platform is based on the Oracle Grid technologies, as well as on applications that include WebLogic Server, Coherence in-memory datagrid, and JRockit JVM. In terms of infrastructure, the platform is based on the Oracle IaaS offer that contains Oracle Solaris, Oracle Enterprise linux, and Oracle VM for virtualization, Sun SPARC and Storage.
With more than 24 new cloud services, the Oracle Cloud Platform extends Oracle's leadership with the world's broadest and deepest portfolio of SaaS, PaaS and IaaS. Newly available Oracle Cloud services include, Oracle Database Cloud - Exadata, Oracle Archive Storage Cloud, Oracle Big Data Cloud, Oracle Integration Cloud, Oracle Mobile Cloud, and Oracle Process Cloud.
Your registration on MetaLink uses a unique Customer Support Identifier (CSI) linked to your Support contract.
GCS is a global operation, with Service Request (SR) management based on global competencies
My Oracle Support integrates Oracle's [...] support portal, Oracle MetaLink, with its [...] configuration management platform, Oracle Software Configuration Manager, to deliver [..] support capabilities
You can verify the [...] supported [...] platforms [...] by logging into the My Oracle Support (MOS) site online at
The full comprehensive list of all the certified platforms and databases is available at the My Oracle Support website: https://support.oracle.com (formerly Metalink).
My Oracle Support customer user accounts are managed by individuals within your organization in the role of Customer User Administrator (CUA).
Oracle Configuration Manager: This feature [...] was previously named Customer Configuration repository (CCR). It is an optional component for database and client installations. Oracle Configuration Manager gathers and stores details relating to the configuration of the software stored in database Oracle home directories.
Oracle Auto Service Request for Sun Systems.
My Oracle Support Community (MOSC)
Two thirds of SAP customers around the world, in every industry, choose to run their applications on Oracle databases.
Beginning in November 2001, Oracle began a marketing campaign: Unbreakable. The security portions of the campaign reference Oracle's 14 independent security evaluations [...]
In the first installment of the Oracle ClearView video series, host Richard Levitt explains how Oracle Exadata--the combination of superfast HP hardware and supersmart Oracle software--is bringing powerful benefits to the enterprise.
[Signer hereby asks] competition authorities around the world to block Oracle's acquisition of Sun unless one of the structural solutions selected by [signer] below is put in place as a legally binding requirement: (select at least one; all combinations are possible) MySQL must be divested to a suitable third party that can continue to develop it under the GPL. Oracle must commit to a linking exception for applications that use MySQL with the client libraries (for all programming languages), for plugins and libmysqld. MySQL itself remains licensed under the GPL. Oracle must release all past and future versions of MySQL (until December 2012) under the Apache Software License 2.0 or similar permissive license so that developers of applications and derived versions (forks) have flexibility concerning the code.